Insurance Fraud Detection Using Machine Learning

Overview

This project focuses on detecting fraudulent insurance claims using a complete machine learning pipeline. From data preprocessing and exploratory analysis to model training and dashboard visualization, the objective was to build a reliable and explainable system for flagging suspicious claims.

Key Highlights

BI Dashboard

The Power BI dashboard provides a visual breakdown of fraud vs. non-fraud claims, approval KPIs, and geographic risk patterns.

Before & After SMOTE: Model Evaluation

Imbalanced datasets often bias models toward the majority class. To address this, we used SMOTE (Synthetic Minority Oversampling Technique), which synthetically generates samples for the minority class (fraud cases) to improve class balance and predictive fairness.

Class-wise Accuracy Comparison

Model SMOTE Class 0 Accuracy Class 1 Accuracy Overall Accuracy
Logistic Regression No 0.98 0.55 0.83
Random Forest No 0.99 0.72 0.91
SVM No 0.97 0.56 0.84
Logistic Regression Yes 0.90 0.88 0.89
Random Forest Yes 0.96 0.93 0.94
SVM Yes 0.92 0.90 0.91

As shown, after applying SMOTE, fraud class (1) accuracy increased significantly across all models, especially in SVM and Random Forest, improving overall reliability for rare-event prediction.

Tools & Libraries Used